Hospitality Management
Service and innovation in the hospitality industry.
Be a part of the largest and fastest-growing industry in the world! The hospitality/tourism industry is considered the world's largest industry, and is expected to grow by double digits in the near future. With this growth comes great opportunities to enter this fast-paced, exciting field at a management level. The Statler Department of Hospitality Management provides a strong leadership foundation in hotel management, event management, and food and beverage management. With near 100 percent career placement, global internships, study abroad opportunities, and one of the largest, most active alumni networks in the hospitality industry, the Statler Department of Hospitality Management is your perfect choice!
Seating 5-5:30 p.m.
Velvet Corn Soup
Grilled Mahi-Mahi
w/ cilantro lime sauce,
Roasted Sweet Potatoes and Beets
Ube Cheesecake
Cost: $15 (cash only)
Seating 5-5:30 p.m.
Crab Cake (Gluten Free)
with a Spicy aioli sauce
Prime Rib of Beef
Gratin Dauphinois Potatoes
Sauteed fresh vegetables
Creme Brulee w/mixed berries
Cost: $21 (cash only)
Seating 5-5:30 p.m.
Fried Pork Egg Rolls
Orange Chicken
Fried Rice
Steamed Fresh Broccoli
Fried Ice Cream w/ Raspberry drizzle
Cost: $15 (cash only)
Seating 5-5:30 p.m.
Pierogies
Pittsburgh-style loaded Chicken Sandwich
French Fries
Cookie Plate
Cost: $15 (cash only)
Seating 5-5:30 p.m.
French Onion Soup
w/ Gougeres
Apple Glazed Pork Tenderloin
Mashed potatoes
Green Beans
Pot de creme
Cost: $18 (cash only)
Seating 5-5:30 p.m.
New England Apple Salad
Connecticut -Style Lobster Roll
Creamy Cole Slaw
Grilled Corn Cob
“Hoodsie” cup style Ice Cream
w/Apple Cider Donut
Cost: $25 (cash only)
Seating 5-5:30 p.m.
Personal Salumi Board
w/ Focaccia bread
Creamy Tuscan-style Salmon
Spinach and Sun-dried Tomatoes
Long Grain Rice
Berry Angel Food Cake
Cost: $18 (cash only)
Seating 5-5:30 p.m.
Calamari
w/ Garlic Aioli
Beef Sliders w/Caramelized Onions
French Fries
Mint Chocolate Chip Sundae
Cost: $18 (cash only)
Seating 5-5:30 p.m.
Caesar Salad
City Chicken
Garlic Mashed Potatoes
Asparagus
Brownie Sundae
Cost: $15 (cash only)
Seating 5-5:30 p.m.
Spicy Feta and Tzatziki Spreads
w/ Pita Chips
Lamb Kebabs
Rice Pilaf
Grilled Vegetables
Semolina cake
w/ Candied Orange and Caramel Glaze
Cost: $20 (cash only)
Seating 5-5:30 p.m.
(A night in Tuscany)
Bruschetta
Pasta Carbonara
Cannoli Trio
Cost: $15 (cash only)
Fast Facts
- Hospitality Management majors have access to more than 300 possible internships across the U.S. and around the world
- The program boasts accreditation by the prestigious Accreditation Commission for Programs in Hospitality Administration
- Mercyhurst’s Statler Department of Hospitality Management is one of the oldest in the country
- The extensive global network of Hospitality Management alumni is an excellent resource for Hospitality Management majors looking for internships and careers
- Every year, more than 90 percent of Hospitality Management grads begin careers in the industry. In recent years, the career placement rate is close to 100 percent
- HMC 205 Introduction to Event Management
- HMC 215 Convention and Trade Show Management
- HMC 305 Catering Management and Operations Lab
- HMC 315 Promotional Strategies For Meetings and Conventions
- HRIM 473, 475, 476 Hospitality Internships – credits vary *
- HMC 425 Wedding Planning
- HMG 322 Club Management
- HRIM 240 Casino and Gaming Operations Management
- HRIM 416 Mixology
- HRIM 452 Industry Consulting
- MGMT 405 Quality Leadership
- BIO 180 Microorganisms (fulfills Common Core science requirement)
- BIO 181 Microorganisms Lab (fulfills Common Core science requirement)
- FNUT 131 Introduction to Nutrition
- HRIM 405 International Cuisines
- HRIM 473, 475, 476 Hospitality Internships – credits vary
- HMC 425 Wedding Planning
- HMG 322 Club Management
- HRIM 240 Casino and Gaming Operations Management
- HRIM 416 Mixology
- HRIM 452 Industry Consulting
- MGMT 405 Quality Leadership
- FPM 209 Housekeeping Operations & Management
- HRIM 260 Hospitality Marketing and Sales
- HRIM 417 Advanced Hotel Operations
- HRIM 473, 475, 476 Hospitality Internships – credits vary *
- HMC 425 Wedding Planning
- HMG 322 Club Management
- HRIM 240 Casino and Gaming Operations Management
- HRIM 416 Mixology
- HRIM 452 Industry Consulting
- MGMT 405 Quality Leadership
*Choose 1 course from the Statler Department of Hospitality Management's recommended list of electives or courses from other HM concentrations.
Recommended electives:
*Courses required for the sophomore review process in the Statler Department of Hospitality Management, regardless of credit standing and transfer status. For your liberal studies core requirements, please review the Statler Department of Hospitality Management's requirements and/or suggestions for core selections. Students must complete 6 credit hours of Internships.
Choose two courses from the Statler Department of Hospitality Management's recommended list of electives or courses from other HM concentrations
Recommended electives:
Courses required for the sophomore review process in the Statler Department of Hospitality Management, regardless of credit standing and transfer status. For your liberal studies core requirements, please review the Statler Department of Hospitality Management's requirements and/or suggestions for core selections. Students must complete 6 credit hours of internships (taken in any combination)
Choose 2 courses from the Statler Department of Hospitality Management's recommended list of electives below.
Recommended electives:
*Courses required for the sophomore review process in the Statler Department of Hospitality Management, regardless of credit standing and transfer status. For your liberal studies core requirements, please review the Statler Department of Hospitality Management's requirements and/or suggestions for core selections. Students must complete 6 credit hours of internships (taken in any combination).
- HRIM 100: Intro to Hospitality Management (3 credits)
- HRIM 101: Applied Service Methodology (1 credit)
- HRIM 110: Sanitation and Safety (2 credits)
- HRIM 201: Hotel Room Operations (3 credits)
- HRIM 212: Purchasing for the Hospitality Industry (3 credits)
- HRIM 234/235: Introduction to Food Service Management (3 credits)
- HRIM 260: Hospitality Marketing and Sales (3 credits)
- HRIM 380: Hospitality Law (3 credits)
One Department Elective from the HM department recommended list of electives or other HM concentrations.
Learning Outcomes
- Identify and apply the knowledge and skills necessary for hospitality and tourism operations.
- Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization.
- Demonstrate competence in the communication skills necessary for hospitality and tourism management.
- Formulate business decisions in hospitality and tourism management.
- Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry.
Mission Statement
The Statler Department of Hospitality Management fosters and promotes the spirit of hospitality consistent with the Mercyhurst mission of service to others and the community. In keeping with the founding vision of Mercyhurst, hospitality students are prepared for industry leadership through a balance of liberal studies, business, and hospitality industry-specific coursework. This balanced approach to higher education nurtures scholarship, creativity, and responsible stewardship for the global hospitality community. Hospitality industry coursework and world-class internships, supported by the Walker College of Business core, business curriculum, provide the student with a strong foundation in accounting, finance, and management skills while building leadership, critical thinking, analytical, and problem-solving skills required for success at the national and international levels.
Accreditation
The Statler Department of Hospitality Management at Mercyhurst University is fully accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA). ACPHA standards set a national benchmark for the effective instruction of programs throughout the United States and are necessary to ensure that these programs are professionally administered.
Additionally, our program is also recognized through our ACPHA accreditation by the Council for Higher Education Accreditation (CHEA). This means that our accrediting body, along with our program, has met the rigorous expectations of our processes, procedures, and quality control related to our Learning Outcomes and program.
State Authorization
This program may fulfill a portion of the requirements leading to licensure within this field. Please visit the State Authorization webpage to review the requirements for licensure by state or program.
- Omni Hotels: Leadership In Development Management Program/Internship Program
- Marriott Hotels: Voyage Management Training Program/Internship Program
- Disney Theme Parks: Management Program/Internship Program
- Gaylord Opryland Hotels/Internships
- Hyatt Hotels & Resorts
- Marriott Lodging & International Group
- Omni Hotels & Resorts
- Starwood Hotel Properties
- Sodexho US
- Hilton Hotel Corporation
- Aramark Corporation
- The Hospitality Management Association (HMA) is a service organization that assists the department in its various endeavors. Students participate in educational enrichment opportunities (sales blitz activities with nationally recognized chains, speakers, and field trips) which aid in the enhancement of their knowledge of the hospitality industry. Working closely with the faculty and staff, fundraising events are scheduled throughout the year to benefit a variety of club and department activities. This student organization sponsors the annual senior dinner where graduate certificates and faculty awards are given.
- The Professional Convention Management Association (PCMA) student chapter was formed to increase management awareness of meetings and conventions, to broaden their scope of activity, to refine their educational pursuits, and to expand the training base for students interested in the meeting and convention field.
- Find HMA and PCMA on Facebook!
- ACPHA
- Council on Hotel Restaurant and Institutional Education
- National Restaurant Association
- American Hotel and Lodging Association
- Professional Convention Management Association
- Foodservice Consultants Society International
- Hotel Sales and Marketing Association International
- Pennsylvania Restaurant & Lodging Association
The Statler Department of Hospitality Management has developed one of the strongest internship programs of any HM program in the country. Opportunities are available in industry-leading hotels, health care, restaurants, institutions, and convention management. Students receive valuable hands-on industry experience while earning academic credit.
Prestigious industry internship programs include:
Students studying Hospitality Management learn in state-of-the-art facilities provided by the Marriott Foundation. These include a smart classroom equipped with industry-specific technology, as well as fully equipped commercial kitchens, modern classrooms, and an on-campus fine dining room.
In 2017, Mercyhurst dedicated the Christopher S. Johnson Wine Room, which is outfitted with beautiful cherry wine racks, the latest humidity-control system, and a custom tasting table. The wine room is an excellent teaching tool for wine education, an in-demand area in the restaurant and hotel industries.
The hospitality industry is projected to grow by as much as 33 percent by 2022. Our department’s placement rate of grads in industry careers is nearly 100 percent in a myriad of management positions with outstanding national and international hotel, restaurant, institutional, and specialty companies. Mercyhurst is committed to excellence in placing our graduates in the industry’s finest companies. Some of these companies include:
Annually, the Hospitality Management department makes several cash awards available through a variety of department endowed scholarships. Specific cash awards are governed by criteria as detailed in the University Catalog under “restricted scholarships.” Senior and faculty service awards are also granted on the basis of merit as determined by the faculty of the department.
Hospitality Management faculty and students are actively involved with Study Abroad programs at Mercyhurst. In recent years, Hospitality Management faculty have organized trips to Italy, Greece, and France, where students are able to immerse themselves in the culture and heritage of these countries, while also gaining real-world experience in international opportunities. Learn more about these opportunities via our Study Abroad webpage.
The student-run Café Diem is located in the Center for Academic Engagement. The café attempts to provide first-hand experience to Hospitality Management students by providing them with a management opportunity. Since the facility is completely student-run, they continually come up with ideas to interest students in the Café, including an expanded range of food items offered. Café Diem is currently open Monday through Friday.
Please review the table below for program statistics.
| Program Student Profile | 2018-19 | 2019-20 | 2020-21 |
| Retention Rate (All Programs, First to Second Year) | 79% | 79% | 76% |
| Program Retention Rate | 100% | 79% | 81% |
| % of students employed in the Hospitality Industry or related field within 90 days of graduation |
|
75% | 93% |
| % of students with job offers in the Hospitality Industry upon graduation |
|
83% | 93% |
| % of students continuing their education within 90 days of graduation |
|
17% | 13% |
| Student Faculty Ratio | 14:1 | 14:1 | 14:1 |
| % of Sophomores and Juniors who received internship offers |
|
100% | 100% |
Peter Zohos, MBA, DES
Chair, Statler Department of Hospitality Management
Office: CAE 103
Meet the Faculty
Hospitality Management
